In the Fall of 2009, my wife and I had the pleasure of hiring Brandon Dillard of MasterCraft Homes in West Jefferson, NC, to complete the building of our retirement home in Ashe County, NC. The first contractor had created numerous problems, including structural, design, and code issues, all of which Mr. Dillard resolved expediently. He proceeded to finish the home in time for us to move in and celebrate Christmas. We have been extremely pleased and impressed with Mr. Dillard's professionalism, expertise, and commitment to excellence. I have rarely met anyone who has not had some negative story to tell about a contractor, but where Mr. Dillard is concerned, my wife and I are pleased to be an exception to that rule. He is obviously a person who values ethics in his dealings with his customers. Personality-wise, he is friendly, approachable, and always responsive to the customer's needs. My wife and I could not recommend him more highly.